Public Services & Government

The vision of the Gauteng Department of Infrastructure Development is to be the trusted provider of integrated and smart public infrastructure and property management solutions that transform the spatial landscape and improve the quality of life of the citizens of Gauteng. The new mandate and strategy of the Department are the priorities focused on the following key programmes: property management, infrastructure delivery, facilities and maintenance management, economic development and job creation, coordination of EPWP, and building a high performance, capable and well governed organisation.

The vision of the Gauteng Department of Roads and Transport is a modern, integrated, efficient and sustainable transport and road infrastructure system in Gauteng. Its mission is to facilitate and provide an integrated transport system that is reliable, accessible, safe and affordable; offers seamless mobility; is environmentally sustainable; and supports industrialisation and radical socio-economic transformation. The Department's strategic goals are a: modern integrated public transport system that provides customer-centric transport services; strategic economic transport infrastructure that stimulates socio-economic growth; and modern, accountable and development-oriented department.

The vision of the Gauteng Department of Social Development is of a caring and self-reliant society. Its mission is to transform our society by building conscious and capable citizens through the provision of integrated social development services. The Department's strategic outcome-orientated goals are to provide: support to core business in rendering effective and efficient services; efficient and effective integrated developmental social welfare services to service recipients, focussing on children, the youth, older persons, persons with disabilities, and women; and efficient, effective anti-poverty community interventions, youth development and women empowerment services to beneficiaries promoting sustainable livelihoods.

The mission of the Gauteng Department of Sport, Arts, Culture and Recreation is to work in an integrated manner to create an enabling environment and accelerated social transformation for sporting, artistic and cultural excellence, by facilitating talent identification and development in partnership with key stakeholders; positioning the business of sport and creative industries as catalysts for sustainable economic growth; modernisation of the economy through the bidding and hosting of major sporting and cultural events; providing universal access to sport, arts, cultural activities, library, archival services and facilities; and identifying, promoting and preserving heritage. The Department's strategic goals are to enhance the implementation of integrated and sustainable sport, arts, culture and recreation programmes; identify, develop and nurture sport and artistic talent for competitive and major events; identify and preserve heritage, including the promotion of national days and symbols; inculcate a culture of reading and lifelong learning; preserve and make accessible the archival records of the province; and contribute to the developmental state and good governance.

The vision of the Gauteng Provincial Treasury is to be the pioneers in fiscal prudence and good governance. The Department's mission is to be a treasury that drives world-class financial support through tight fiscal controls, upheld by a culture of good corporate governance for its stakeholders. The Department's values are to be dedicated and committed to constantly deliver outstanding results and strive to always exceed expectations; do the right thing, in an honest, fair and responsible manner; execute its work with integrity, hold itself responsible for and answerable for its actions and work. The Department seeks out the best-in-class practices and procedures to execute its mandate and strives to be a trendsetter and pioneer in financial management. It is a unified and compassionate team that respects and cares about the wellbeing of its employees and stakeholders. The Department optimally resources provincial priorities and enhances fiscal control, which promote good governance in the delivery of services to Gauteng citizens.

The vision of the KwaZulu-Natal Department of Agriculture and Rural Development is an inclusive, sustainable, and radically transformed agricultural sector that builds thriving communities in balance with nature. The Department's mission is to advance sound agricultural practices that stimulate comprehensive economic growth, food security and advancement of rural communities.

The vision of the KwaZulu-Natal Department of Community Safety and Liaison is that the people of KwaZulu-Natal live in a safe and secure environment. It's mission is to be the lead Department in driving the integration of community safety in KwaZulu-Natal. The Department's values are to uphold, respect and protect the Constitution of the Republic of South Africa; display leadership, honesty and integrity in its dealings with the people of KwaZulu-Natal; provide impartial, fair and equitable services; promote efficient and economic resource utilisation; and maintain appropriate and responsive organisational structure. The Department's strategic outcomes are to realise the improved quality of policing and community police relations. The Department offers the following services: policing station monitoring (NMT), domestic violence compliance audit, investigation and complaints against SAPS, case docket audit, establishment of community safety structures (CPF, CSF, Ward Safety Committee, etc.), crime prevention programmes, training and workshop of community safety structures, development of monitoring tools and safety models, and conducting safety priorities research. The information in this directory is compiled from various sources and is subject to continual change. If you notice any errors or omissions, contact us so that we may correct them.

The mission of the KwaZulu-Natal Department of Cooperative Governance and Traditional Affairs is to strengthen cooperation among all spheres of government; support and build the capacity of local governance institutions; and facilitate and coordinate stakeholder engagement in pursuit of people-centred, accelerated service delivery. The Department's strategic goals are: sustained performance of institutions of local governance; strengthened cooperative governance; efficient and effective oversight; and improved organisational capacity and proficiency of the Department and Ministry.

The mission of the KwaZulu-Natal Department of Economic Development, Tourism and Environmental Affairs is to develop and implement strategies that drive economic growth; be a catalyst for economic transformation and development; provide leadership and facilitate integrated economic planning and development; and create a conducive environment for investment. The Department's strategic goals are to lead and coordinate integrated economic planning and development; facilitate sustainable and inclusive economic growth to ensure job creation; develop and transform the tourism sector to achieve destination competitiveness; and build a vibrant institution for superior performance.

The mission of the KwaZulu-Natal Department of Education is to provide equitable access to quality education for the people of KwaZulu-Natal. The Department's strategic goals are to broaden access to education and provide resources; improve schools' functionality and educational outcomes at all levels; develop human resource and organisational capacity and enhance skills; develop schools into centres of community focus, care and support; ensure good corporate governance, management and an efficient administration; and promote national identity and social cohesion.

The mission of the KwaZulu-Natal Department of Health is to develop a sustainable, coordinated and comprehensive health system at all levels, based on the primary health care approach through the district health system. The strategic goals of the Department as outlined in the Strategic Plan 2015 to 2019 are: (1) Strengthen health system effectiveness - the finalisation of enabling policies, frameworks, systems and processes to create the enabling environment for efficient service delivery; improved leadership and management at all levels of the health care system to ensure efficient utilisation of scarce resources; PHC re-engineering with intensified focus on community and household coverage and implementation of the Ideal Clinic Realisation and Maintenance Programme (Operation Phakisa); implementation of turnaround strategies for Emergency Medical Services and Forensic Pathology Services; development and implementation of a Hospital Rationalisation Plan, supported by a comprehensive Communication Plan, to improve hospital efficiencies; (2) Reduce the burden of disease - implementation and robust monitoring of the Integrated 90-90-90 strategy to reduce the burden of HIV, AIDS and TB and improve health outcomes; integrated strategies for maternal, child and women's health to reduce morbidities and mortalities; increased focus on the prevention and management of non-communicable diseases, including strategies to increase healthy lifestyle programmes; scale up of programmes for the prevention of malaria to ensure zero new local cases by 2020; (3) Universal health coverage - scale up the roll-out, monitoring and evaluation of National Health Insurance (NHI) initiatives to other districts within the framework of the white paper on NHI; health facility planning and infrastructure delivery informed by analysis to identify infrastructure pressure areas; (4) Strengthen human resources for health - finalise review of organisational structures to inform the Essential Post List and long-term Human Resource Plan; first phase pilot of the Decentralised Training in a PHC Model in northern KZN in partnership with the University of KwaZulu-Natal; improve performance management; (5) Improved quality of health care - actively implement and monitor the National Core Standards in all facilities to improve clinical quality and patient satisfaction; improve pharmaceutical procurement and distribution reforms, including implementation of direct delivery and cross-docking model, and community-based distribution of medicines.

The vision of the KwaZulu-Natal Department of Human Settlements is to restore dignity and provide access to sustainable livelihoods through collaborated, equitable, decent and integrated human settlements. The Department's mission is to transform human settlements to livable neighbourhoods through integrated human settlements programmes in areas with major economic opportunities and empowerment of all designated groups. The Department subscribes to the principles of Batho Pele and embraces the following key values: commitment to performance; trust and honesty; transparency and consultation; integrity and accountability.

The mission of the KwaZulu-Natal Department of Provincial Treasury is to ensure equitable resource allocations for the province of KwaZulu-Natal, analyse and monitor government (provincial and local, including their public entities) revenue and expenditure, and instil prudent financial management and good governance. The Department's goals are to create a spatially-based allocative framework for a balance between basic service delivery and growth of provincial economy, with the objectives of stimulating economic growth and employment creation through funding of strategic investment initiatives, and funding social needs in line with national norms and standards; develop a framework that will create opportunities for the participation of PDIs in the economy, with the objectives of providing funding instruments, and creating an enabling environment for government procurement to enhance opportunities for PDIs; ensure optimum financial and fiscal management, with the objectives of providing appropriate financial management systems, and maximising own revenue; promote good governance, with the objectives of providing a credible risk profile, auditing service delivery performance of spending agencies, and promoting a culture of zero tolerance for fraud and corruption; and optimise human resource development in the Department, with the objectives of providing effective and integrated administrative support to the MEC and the HOD, and providing efficient and effective legal, financial, logistics and IT support services to the Department.

The vision of the KwaZulu-Natal Department of Public Works is an inclusive economy through sustainable infrastructure development and property management. Its mission is to improve the lives of the people of KwaZulu-Natal through sustainable infrastructure development and property management. The Department's priorities are to eliminate waste and improve service delivery by intensifying the fight against fraud and corruption; focus on poverty alleviation and the creation of work opportunities; address the land and building needs of provincial departments as per their confirmed requests; efficiently and effectively manage the provincial fixed asset register; effectively manage immovable assets in terms of the Government Immovable Asset Management Act (GIAMA) by developing long-term user and custodian asset management plans; meet job creation, skills development and sector transformation objectives through implementation of established programmes; provide strategic leadership, effective corporate governance and build internal capacity; and implement efficient financial management systems in full compliance with the PFMA, Treasury regulations and practice notes.

The vision of the KwaZulu-Natal Department of Social Development is to cultivate a caring and self- reliant society. Its mission is to provide integrated, comprehensive and sustained social development services to the people of KwaZulu-Natal. The Department's mandate is to improve the quality of life for the poor and vulnerable. Its strategic outcomes are to reduce levels of poverty, inequality, vulnerability and social ills; empower and create resilient individuals, families and sustainable communities; and to be a functional, effective and integrated department.